Support that feels human

Operavity Desk
Ticketing your team will actually enjoy

Fast, friendly helpdesk software for multi-tenant support — run it standalone or embed it in your product with SSO. No bloated enterprise UX required.

Multi-tenantSLA-awareSSO-ready

Everything you need, nothing you don't

Built for teams who want Freshdesk-level capability without the clutter — clear queues, honest SLAs, and a portal customers can actually use.

Multi-tenant ticketing

Separate workspaces per customer with strict data isolation.

Round-robin auto-assign

Fair, automatic routing so every agent gets a balanced queue.

SLA tracking

First-response and resolution deadlines baked into every ticket.

Public vs internal

Customer-facing replies stay clean; staff notes stay private.

Analytics dashboard

Queue health, workload, and trends without exporting to spreadsheets.

SSO embed

Run standalone or drop into your existing product with one sign-on flow.

Standalone or embedded — you choose

Unlike Freshdesk or Zoho Desk, Operavity Desk was built for platforms that need support inside their own product. Run a full helpdesk on its own, or hand users from your app into Operavity Desk with SSO — same tickets, same agents, zero duplicate logins.

SSO handoff from your ERPTenant-isolated ticketsInvite-only standalone signupYour brand, your workflow

Simple, honest pricing

Start free with one agent. Add seats as your team grows — customer ticket accounts are always free.

Free

₹0 / per agent / month

1 agent max

Try Operavity Desk with a single agent and a light ticket volume.

  • 50 tickets per month
  • Round-robin auto-assign
  • Basic SLA tracking
  • Up to 3 canned responses
  • Up to 2 ticket categories
  • Basic analytics dashboard
  • Community and email support
Popular

Starter

₹199 / per agent / month

Up to 5 agents

For small teams that need unlimited tickets and full desk basics.

  • Unlimited tickets
  • Round-robin auto-assign
  • Full SLA tracking
  • Unlimited canned responses
  • Unlimited ticket categories
  • Full analytics dashboard
  • Email support

Growth

₹499 / per agent / month

Up to 20 agents

For growing teams that need deeper reporting and sign-in from your product.

  • Everything in Starter
  • Agent performance reports
  • One-click login from your existing system
  • Priority email support

Enterprise

₹799 / per agent / month

Unlimited agents

For larger organizations that need custom reporting and hands-on help.

  • Everything in Growth
  • Custom reports
  • Dedicated support

Data security and tenant isolation included on every plan.

Price is per agent per month. Only staff and agent seats are billed — customer accounts that raise tickets are always free and unlimited.